WIJAYA, I. G. N. S.; TRIANDINI, E.; KABNANI, E. T. G.; ARIFIN, S. E-commerce website service quality and customer loyalty using WebQual 4.0 with importance performances analysis, and structural equation model: An empirical study in Shopee. Register, [S. l.], v. 7, n. 2, p. 107–124, 2021. DOI: 10.26594/register.v7i2.2266. Disponível em: https://journal.unipdu.ac.id/index.php/register/article/view/2266. Acesso em: 4 may. 2024.