Author Details

Kabnani, Ezra Tifanie Gabriela, Institut Teknologi dan Bisnis STIKOM Bali, Denpasar, Indonesia

  • Vol 7, No 2 (2021): July - Artikel
    E-commerce website service quality and customer loyalty using WebQual 4.0 with importance performances analysis, and structural equation model: An empirical study in Shopee
    Abstract  PDF