PERAN STRATEGIS CHIEF INFORMATION OFFICER (CIO) DI PERGURUAN TINGGI DALAM MEMBANGUN COMPETITIVE ADVANTAGE
DOI:
https://doi.org/10.26594/teknologi.v1i2.58Abstract
ABSTRAK
Perguruan tinggi tergolong dalam industri quasi-commercial, selain memberikan pelayanan pendidikan kepada masyarakat, juga menerapkan prinsip-prinsip manajemen industri komersial untuk mendapatkan dana sebagai pendukung keberlangsungan hidup universitas. Karakteristik perguruan tinggi yang demikian itu, menjadikan teknologi informasi (TI) menjadi sangat penting. Adanya kegagalan dalam implementasi TI dalam Universitas akan dipandang negatif oleh banyak pihak. Karenanya, IT governance saat ini menjadi salah satu critical success factor (CSF) bagi para pemimpin dan mitra perguruan tinggi untuk mengoptimalkan peran IT dalam efektifitas peningkatan aset, capaian kinerja, sasaran, tujuan, visi dan visi organisasi. Sejalan dengan perubahan keberadaan fungsi TI dari level operasional menjadi strategis di dalam suatu organisasi, muncul pula suatu manajerial baru yang disebut sebagai Chief Information Officer (CIO). Keberadaan CIO untuk organisasi yang sangat menggantungkan aktivitas bisnisnya sehari-hari pada sistem informasi dan teknologi Informasi (SITI) merupakan suatu keharusan. Tanpa adanya fungsi strategis dari sistem dan teknologi informasi, perusahaan yang bersangkutan akan mengalami permasalahan yang sangat serius. Pertanyaan yang muncul kemudian adalah bagaimana karakteristik dan peranan TI di perguruan tinggi sehingga membutuhkan tata kelola yang baik dan bagaimana peran strategis CIO dalam organisasi. Tulisan ini berusaha menjawab kedua pertanyaan tersebut.
Kata kunci: IT governance, chief information officer (CIO), teknologi informasi (TI), sistem informasi dan teknologi informasi (SITI)
ABSTRACT
Universities belong to the quasi-commercial industry, in addition to provide educational services to the community, also apply the principles of management of commercial industry to raise funds to support the survival of the university. Characteristics of such universities, making information technology (IT) becomes very important. The failure have occurred in the implementation of IT within the university would be viewed negatively by many. Therefore, IT governance is now a critical success factor one (CSF) for leaders and college partners to optimize the role of IT in increasing asset effectiveness, achievement of performance, goals, objectives, vision and the vision of the organization. In line with changes in the presence of IT functions from operational to strategic level within an organization, there are also some new managerial known as the Chief Information Officer (CIO). The existence of CIO for an organization that is dependent activities of dailybusiness in the information systems and information technology (SITI) is a must.Without the strategic function of the system and information technology, the company concerned will have a very serious problem. The question that arises thenis how the characteristics and role of IT in higher education and thus require good governance and how the CIO's strategic role within the organization. This article tries to answer both questions.
Key words: IT governance, chief information officer (CIO), information technology (IT), systems information and technology information (SITI)
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