The Impact of Personal, Environmental, and Information Platform Factors on Disaster Information Sharing on Twitter
DOI:
https://doi.org/10.26594/register.v8i2.2540Keywords:
Disaster Information Sharing, Information Sharing, Structural Equation Modelling, SEM-PLS, TwitterAbstract
Twitter has become a major platform for disseminating disaster news,
providing people with disaster information quickly and precisely. A lot of
essential and valuable information can be obtained from this online platform.
Twitter users might be able to help with warnings and submit specific and
accurate information in a disaster situation. This research attempts to examine
factors that affect disaster information-sharing behavior. Furthermore, this
study aims to integrate personal, environmental, and information platform
factors to gain more insight into the factors influencing Twitter users'
willingness to share disaster information. The hypotheses were tested using
Partial Least Squares Structural Equation Modeling (PLS-SEM). The result
showed that Altruism, Self-efficacy, Community Identity, and Information
Platforms significantly influence people's decisions to share disaster
information on Twitter.
References
I. Alcántara-Ayala, “Geomorphology, natural hazards, vulnerability, and prevention of natural disasters in developing countries,” Geomorphology, vol. 47, no. 2, pp. 107-124, 2002.
M. Garschagen, M. Hagenlocher, M. Comes, M. Dubbert, R. Sabelfeld, Y. J. Lee, and S. Pott, World Risk Report 2016. (2016). [Online]. Available: https://collections.unu.edu/eserv/UNU:5763/WorldRiskReport2016 small.pdf
E. Renaldi, Indonesia's latest natural disasters are a 'wake-up call', environmentalists say. (2021). [Online]. Available: https://www.abc.net.au/news/2021-01-22/indonesia-hit-by-series-of-disasters-in-the-first-weeks-of-2021/13075930
N. Dragovi?, Ð. Vasiljevi?, U. Stankov, and M. Vuji?i? “Go social for your own safety! Review of social networks use on natural disasters – case studies from worldwide,” Open Geosci., vol. 11, no. 1, pp. 352-366, 2019.
T. Simon, A. Goldberg, and B. Adini, “Socializing in emergencies—A review of the use of social media in emergency situations,” Inter. J. Info. Management, vol. 35, no. 5, pp. 609-619, 2015.
A. Kongthon, C. Haruechaiyasak, J. Pailai and S. Kongyoung, “The role of Twitter during a natural disaster: Case study of 2011 Thai Flood,” in Proc. Technology Management for Emerging Technologies (PICMET), pp. 2227-2232, 2012.
S. Fahriyani, D. Harmaningsih, and S. Yunarti, “Penggunaan Media Sosial Twitter Untuk Mitigasi Bencana Di Indonesia,” IKRA-ITH HUMANIORA: Jurnal Sosial dan Humaniora, 4(2), 56-65, 2020.
A. Bandura, “Fearful expectations and avoidant actions as coeffects of perceived self-inefficacy”, American Psychologist, 41(12), 1389–1391, 1986.
M. Ahmad, N. M. Zani, and K. F. Hashim, “Knowledge sharing behavior among flood victims in Malaysia” ARPN Journal of Engineering and Applied Sciences, vol. 10, no. 3, pp. 968-976, 2015.
S. Oh and S. Y. Syn, “Motivations for sharing information and social support in social media: A comparative analysis of Facebook, Twitter, Delicious, YouTube, and Flickr,” Journal of the Association for Information Science and Technology, vol. 66, no. 10, pp. 2045-2060, 2015.
J. Kim, C. Lee, and T. Elias, “Factors affecting information sharing in social networking sites amongst university students: Application of the knowledge-sharing model to social networking sites,” Online Information Review, vol. 39, no. 3, pp. 290-309, 2015.
C. M. Chiu, M. H. Hsu and E. T. Wang, “Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories,” Decision support systems, vol. 42, no. 3, pp. 1872-1888, 2006.
C. L. Hsu and J. C. C. Lin, “Acceptance of blog usage: The roles of technology acceptance, social influence, and knowledge sharing motivation,” Information & Management, vol. 45, no. 1, pp. 65-74, 2008.
A. Bandura, “Social cognitive theory of mass communication”, Media Psychology, Vol. 3 No. 3, pp. 265-299, 2001.
B. Van de Walle and T. Comes, “On the nature of information management in complex and natural disasters,” Procedia Engineering, vol. 107, pp. 403-411, 2015.
C. L. Hsu and J. C. C. Lin, “Acceptance of blog usage: The roles of technology acceptance, social influence, and knowledge sharing motivation,” Information & Management, vol. 45, no. 1, pp. 65-74, 2008.
C. L. Hsu and J. C. C. Lin, "Acceptance of blog usage: The roles of technology acceptance, social influence, and knowledge sharing motivation," Information & Management, vol. 45, no. 1, pp. 65-74, 2008.
N. Altay and M. Labonte, “Challenges in humanitarian information management and exchange: evidence from Haiti”, Disasters, vol. 38, no. 1, pp. 50-72, 2014.
M. Perry, “Natural disaster management planning: A study of logistics managers responding to the tsunami”, International Journal of Physical Distribution & Logistics Management, vol. 37, no.5, pp. 409-433, 2007.
PAHO (Pan American Health Organization). Humanitarian supply management and logistics in the health sector, 2001.
F. Toriumi, T. Sakaki, K. Shinoda, K. Kazama, S. Kurihara, and I.Noda, “Information sharing on Twitter during the 2011 catastrophic earthquake”, In Proceedings of the 22nd International Conference on World Wide Web (pp. 1025-1028). ACM, 2013.
T. Heverin, and L. Zach, “Microblogging for crisis communication: an examination of Twitter use in response to a 2009 violent crisis in the Seattle-Tacoma”, Washington, area (p. 5). ISCRAM, 2010.
M. Mendoza, B. Poblete, and C. Castillo, “Twitter Under Crisis: Can we trust what we RT?”, In Proceedings of the first workshop on social media analytics (pp. 71-79). ACM, 2010.
S. Vieweg, “Microblogged contributions to the emergency arena: Discovery, interpretation, and implications”, Computer Supported Collaborative Work, pp. 515-516, 2010.
O. D. Apuke and B. Omar “Fake news and COVID-19: modeling the predictors of fake news sharing among social media users,” Telematics and Info., vol. 56, 2021.
M. Sugiura, R. Nouchi, A. Honda, S. Sato, T. Abe, F. Imamura, “Survival-oriented personality factors are associated with various types of social support in an emergency disaster situation,” PloS ONE, vol. 5, no. 2, 2020.
W. W. Ma and A. Chan, “Knowledge sharing and social media: Altruism, perceived online attachment motivation, and perceived online relationship commitment,” Computers in Human Behavior, vol. 39, pp. 51-58, 2014.
B. Obrenovic, D. Jianguo, D. Tsoy, S. Obrenovic, M. A. S. Khan, and F. Anwar, “The Enjoyment of Knowledge Sharing: Impact of Altruism on Tacit Knowledge-Sharing Behavior,” Front. Psychol. 11: 1496, 2020.
D. Lee, H. S. Kim and J. K. Kim, “The impact of online brand community type on consumer's community engagement behaviors: Consumer-created vs. marketer-created online brand community in online social-networking web sites,” Cyberpsychology, Behavior, and Social Networking, vol. 14, no. 1-2, pp. 59-63, 2011.
S. Oh, “The characteristics and motivations of health answerers for sharing information, knowledge, and experiences in online environments,” Journal of the American Society for Information Science and Technology, vol. 63, no. 3, pp. 543-557, 2012.
A. Bandura, Self-Efficacy, in Encyclopedia of Human Behavior, New York: Academic Press, 1994.
M. Javaid and N. H. Abdullah “The Effects Of Self-Efficacy And Expectations On Knowledge Sharing Behavior,” Inter. J. Sci. Tech. Res., vol. 9, no. 3, pp. 2050-2055, 2020.
M. E. D. Caroli and E. Sagone, “Self-efficacy and Prosocial Tendencies in Italian Adolescents,” Lumen International Conference Logos Universality Mentality Education Novelty, Lumen, 2013.
S. A. Murphy, “Self-efficacy and social support mediators of stress on mental health following a natural disaster,” Western Journal of Nursing Research, vol. 9, no. 1, pp. 58 - 86, 1987.
A. Ghahtarani, M. Sheikhmohammady, M. Rostami “The impact of social capital and social interaction on customers’ purchase intention, considering knowledge sharing in social commerce context “, J. Innov. Knowledge, vol. 5, no. 3, pp. 191-199, 2020.
I. Qureshi, Y. Fang, N. Haggerty, D. R. Compeau, X. Zhang, “IT- mediated social interactions and knowledge sharing: Role of competence-based trust and background heterogeneity,” Info. Sys. J. vol. 28, no. 5, pp. 929-955, 2018.
W. Tsai and S. Ghoshal, “Social capital and value creation: The role of intrafirm network,” Academy of Management Journal, vol. 41, no. 4, 1998.
S. L. Z. Ridho, Paisal, D. Mellita, and M. T. Roseno, “The Community Participation in Tourism Sustainability and Tourism Satisfaction: A Study of Post-Visit Behaviour to Cultural Destinations in Palembang City,” Inter. J. App. Sci. Tourism Events, vol. 5, no. 1, pp. 53-63, 2021.
A. Java, X. Song, T. Finin and B. Tseng, “Why we twitter: An analysis of a microblogging community,” In Advances in Web Mining and Web Usage Analysis, Springer Berlin Heidelberg, pp. 118-138, 2007.
I. Ajzen, “The theory of planned behavior,” Organizational behavior and human decision processes, vol. 50, no. 2, pp. 179-211, 1991.
V. Vamvaka, C. Stoforos, T. Palaskas, and C. Botsaris, “Attitude toward entrepreneurship, perceived behavioral control, and entrepreneurial intention: dimensionality, structural relationships, and gender differences,” J. Innov. Entre., vol. 9, no. 5, 2020.
E. Skoglund, J. Fernandez, J. T. Sherer, E. A. Coyle, K. W. Garey, M. L. Fleming, and A. K. Sofjan, “Using the Theory of Planned Behavior to Evaluate Factors That Influence PharmD Students’ Intention to Attend Lectures,” American J. Pharmaceutical Edu., vol. 84, no. 5, 2020.
L. Middleton, H. Hall, and R. Raeside, “Applications and applicability of Social Cognitive Theory in information science research,” J. Librarianship Inf. Sci., vol. 51, no. 4, pp. 927-937, 2018.
M. H. Hsu, T. L. Ju, C. H. Yen, and C. M. Chang, "Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations," International Journal of Human-Computer Studies, vol. 65, no. 2, 2007.
D. R. Compeau, and C. A. Higgins, “Application of social cognitive theory to training for computer skills,” Information systems research, 6(2), 118-143,1995.
Y. Lu, and D. Yang, “Information exchange in virtual communities under extreme disaster conditions,” Decision Support Systems, 50(2), 529-538, 2011.
B. H. Wixom, and P. A. Todd, “A theoretical integration of user satisfaction and technology acceptance,” Information systems research, 16(1), 85-102, 2005.
Hair Jr., J.F., Hult, G.T., Ringle, C., Sarstedt, M, “A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)”, Sage Publishers, Thousand Oaks, 2016.
J. F. Hair Jr, W. C. Black, B. J. Babin and R. E. Anderson, Multivariate data analysis (7th edition), UK: Pearson Prentice Hall, 2010.
D. Barclay, C. Higgins and R. Thompson, “The partial least squares (PLS) approach to causal modeling: Personal computer adoption and use as an illustration,” Technology studies, vol 6, no. 13, pp. 285-309, 1995.
A. Rajput and R. Z. Gahfoor, “Satisfaction and revisit intentions at fast food restaurants,” Future Business Journal, vol. 6, no. 13, 2020.
A. Bandura, Self-efficacy: The exercise of control. New York: Worth Publishers, 1997.
J. Boehmer and E. C. Tandoc, Jr. “Why We Retweet: Factors Influencing Intentions to Share Sport News on Twitter,” International Journal of Sport Communication, vol. 8, pp. 212-232, 2015.
I. Y. Chen, and N. S. Chen, “Examining the factors influencing participants' knowledge sharing behavior in virtual learning communities,” Journal of Educational Technology & Society, 12(1), 134, 2009.
D. H. Vu, K. M. Muttaqi, and A. P. Agalgaonkar, “A variance inflation factor and backward elimination based robust regression model for forecasting monthly electricity demand using climatic variables”, Applied Energy, 140, 385-394, 2015.
J. Berger and K.L. Milkman, “What makes online content viral?”, Journal of Marketing Research, 49(2), 192-205, 2012.
G.A. Veltri and D. Atanasova, “Climate change on Twitter: Content, media ecology and information sharing behaviour”, Public Understanding of Science, 1 –17, 2015.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Rona Nisa Sofia Amriza
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Please find the rights and licenses in Register: Jurnal Ilmiah Teknologi Sistem Informasi. By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.
1. License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
2. Author(s)' Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User/Public Rights
Register's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Register permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Register on distributing works in the journal and other media of publications. Unless otherwise stated, the authors are public entities as soon as their articles got published.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights;
Copyright and other proprietary rights relating to the article, such as patent rights,
The right to use the substance of the article in own future works, including lectures and books,
The right to reproduce the article for own purposes,
The right to self-archive the article (please read out deposit policy),
The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (Register: Jurnal Ilmiah Teknologi Sistem Informasi).
5. Co-Authorship
If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Register will not be held liable for anything that may arise due to the author(s) internal dispute. Register will only communicate with the corresponding author.
6. Royalties
Being an open accessed journal and disseminating articles for free under the Creative Commons license term mentioned, author(s) aware that Register entitles the author(s) to no royalties or other fees.
7. Miscellaneous
Register will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. Register's editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.