Business-IT Alignment through Enterprise Architecture in a Strategic Alignment Dimension: A Review


  • Yoppy Mirza Maulana Universitas Dinamika
  • Zafril Rizal M Azmi Universiti Malaysia Pahang, Malaysia
  • Danakorn Nincarean Eh Phon Universiti Malaysia Pahang, Malaysia



Business-IT Alignment, Enterprise Architecture, Strategic Alignment, Strategic Planning


Business-IT Alignment (BITA) refers to the fit between business and IT strategy. BITA is important for realizing the achievement of organizational goals, enhancing performance, and gaining competitive advantage in an organization. BITA is a crucial concern for organizations and remains a top topic from the perspective of business executives. BITA can be realized through Enterprise Architecture (EA), which is a comprehensive and holistic instrument for managing and maintaining BITA. However, despite numerous literature studies on the BITA model or framework through EA, the research is currently more focused on technology planning than strategic planning. Meanwhile, strategic planning is the most crucial challenge of the EA framework because it is the embodiment of BITA in the strategic alignment dimension. The current study aims to conduct a literature review of BITA through EA in the strategic alignment dimension. This literature study resulted in 25 out of 100 papers and classified into five strategic alignments. The review identified 25 relevant papers out of 100 and categorized them into five strategic alignments. The study's contributions include solutions in the form of stages for developing strategic alignment through EA based on business strategy models. The five stages are as follows: 1) Identification of vision, mission, and goals; 2) SWOT-based strategy analysis; 3) BSC-based strategy mapping; 4) BPMN-based business process mapping; and 5) Determination of IS/IT. This study's impact on further research is that it can be used as a basis for developing BITA through EA, based on the five stages identified.


Y. Jia, N. Wang, and S. Ge, “Business-IT Alignment Literature Review: A Bibliometric Analysis,” Information Resources Management Journal, vol. 31, no. 3, pp. 34–53, 2018, doi: 10.4018/IRMJ.2018070103.

M. A. Ghonim, N. M. Khashaba, H. M. Al-Najaar, and M. A. Khashan, “Strategic alignment and its impact on decision effectiveness: a comprehensive model,” International Journal of Emerging Markets, vol. 17, no. 1, pp. 198–218, 2022, doi: 10.1108/IJOEM-04-2020-0364.

X. Sha, J. (Elaine) Chen, and S. Y. Teoh, “The dynamics of IT-business strategic alignment: evidence from healthcare information systems implementation,” Information Technology and People, vol. 33, no. 5, pp. 1465–1488, 2020, doi: 10.1108/ITP-08-2019-0414.

S. Kurnia, S. Kotusev, and R. Dilnutt, “The role of engagement in achieving business-IT alignment through practicing enterprise architecture,” Problems and Perspectives in Management, vol. 18, no. 3, p. 2020, 2020.

E. Niemi and S. Pekkola, “The Benefits of Enterprise Architecture in Organizational Transformation,” Business and Information Systems Engineering, vol. 62, no. 6, pp. 585–597, 2020, doi: 10.1007/s12599-019-00605-3.

M. R. Sieber, M. Malý, and R. Liška, “Conceptualizing organizational culture and business-IT alignment: a systematic literature review,” SN Business & Economics, vol. 2, no. 9, pp. 1–25, 2022, doi: 10.1007/s43546-022-00282-7.

M. Chi, R. Huang, and J. F. George, “Collaboration in demand-driven supply chain: Based on a perspective of governance and IT-business strategic alignment,” International Journal of Information Management, vol. 52, no. April 2019, p. 102062, 2020, doi: 10.1016/j.ijinfomgt.2019.102062.

Y. M. Maulana, Z. Rizal M Azmi, R. A. Arshah, M. Aliif Ahmad, and H. Zain, “Framework of Strategic Alignment through Enterprise Architecture for Organization Performance,” in Proceedings - 2021 International Conference on Software Engineering and Computer Systems and 4th International Conference on Computational Science and Information Management, ICSECS-ICOCSIM 2021, 2021, pp. 512–517, doi: 10.1109/ICSECS52883.2021.00100.

A. Ilmudeen and Y. Bao, “IT strategy and business strategy mediate the effect of managing IT on firm performance: empirical analysis,” Journal of Enterprise Information Management, vol. 33, no. 6, pp. 1357–1378, 2020, doi: 10.1108/JEIM-03-2019-0068.

Y. M. Maulana, Z. R. M. Azmi, and R. A. Arshah, “Modeling of Strategic Alignment to Modify TOGAF Architecture Development Method Based on Business Strategy Model,” International Journal on Advanced Science, Engineering and Information Technology (IJASEIT), vol. 13, no. 1, pp. 180–185, 2023, doi: 10.18517/ijaseit.13.1.16565.

M. Alaeddini, “Leveraging business-IT alignment through enterprise architecture — an empirical study to estimate the extents,” Information Technology and Management, vol. 18, no. 1, pp. 55–82, 2017, doi: 10.1007/s10799-016-0256-6.

S. Jorfi, K. M. Nor, and L. Najjar, “An empirical study of the role of IT flexibility and IT capability in IT-business strategic alignment,” Journal of Systems and Information Technology, vol. 19, no. 1–2, pp. 2–21, 2017, doi: 10.1108/JSIT-10-2016-0067.

T. Wasiuk and F. P. C. Lim, “Factors Influencing Business IT Alignment,” International Journal of Smart Business and Technology, vol. 9, no. 1, pp. 1–12, 2021, doi: 10.21742/ijsbt.2021.9.1.01.

A. Ilmudeen, Y. Bao, and I. M. Alharbi, “How does business-IT strategic alignment dimension impact on organizational performance measures: Conjecture and empirical analysis,” Journal of Enterprise Information Management, vol. 32, no. 3, pp. 457–476, 2019, doi: 10.1108/JEIM-09-2018-0197.

E. Putro, A. N. Hidayanto, and H. Prabowo, “The Alignment Factors of Business-IT on Enterprise Architecture?: a Systematic Literature Review,” in International Conference on Information Management and Technology (ICIMTech), 2018, no. November 2017, pp. 215–219.

I. Ettahiri and K. Doumi, “Dynamic Enterprise Architecture planning using case-based reasoning and blockchain,” in Procedia Computer Science, 2022, vol. 204, pp. 714–721, doi: 10.1016/j.procs.2022.08.086.

N. Rurua, R. Eshuis, and M. Razavian, “Representing Variability in Enterprise Architecture: A Case Study,” Business and Information Systems Engineering, vol. 61, no. 2, pp. 215–227, 2019, doi: 10.1007/s12599-017-0511-3.

F. Kitsios, M. Kyriakopoulou, and M. Kamariotou, “Exploring Business Strategy Modelling with ArchiMate: A Case Study Approach,” Information (Switzerland), vol. 13, no. 1, 2022, doi: 10.3390/info13010031.

R. Pérez-Castillo, F. Ruiz, and M. Piattini, “A decision-making support system for Enterprise Architecture Modelling,” Decision Support Systems, vol. 131, no. August 2019, p. 113249, 2020, doi: 10.1016/j.dss.2020.113249.

N. Banaeianjahromi and K. Smolander, “Lack of Communication and Collaboration in Enterprise Architecture Development,” Information Systems Frontiers, vol. 21, no. 4, pp. 877–908, 2019, doi: 10.1007/s10796-017-9779-6.

J. M. Hendy Tannady, Johanes Fernandes Andry, Fergyanto E. Gunawan, “Enterprise Architecture Artifacts Enablers for IT Strategy and Business Alignment in Forwarding Services,” E3S Web of Conferences, vol. 4, no. 2, pp. 15–21, 2020.

D. Dang and S. Pekkola, “Institutional Perspectives on the Process of Enterprise Architecture Adoption,” Information Systems Frontiers, vol. 22, no. 6, pp. 1433–1445, 2020, doi: 10.1007/s10796-019-09944-8.

T. Kaddoumi and M. Watfa, “A foundational framework for agile enterprise architecture,” International Journal of Lean Six Sigma, vol. 13, no. 1, pp. 136–155, 2022, doi: 10.1108/IJLSS-03-2021-0057.

N. A. Ahmad, S. Mohd Drus, and H. Kasim, “Factors of organizational adoption of enterprise architecture in Malaysian public sector: a multi group analysis,” Journal of Systems and Information Technology, 2022, doi: 10.1108/JSIT-11-2020-0254.

M. van den Berg, R. Slot, M. van Steenbergen, P. Faasse, and H. van Vliet, “How enterprise architecture improves the quality of IT investment decisions,” Journal of Systems and Software, vol. 152, pp. 134–150, 2019, doi: 10.1016/j.jss.2019.02.053.

F. Kitsios and M. Kamariotou, “Business strategy modelling based on enterprise architecture: a state of the art review,” Business Process Management Journal, vol. 25, no. 4, pp. 606–624, 2019, doi: 10.1108/BPMJ-05-2017-0122.

N. Anggraini, Binariswanto, and N. Legowo, “Cloud computing adoption strategic planning using ROCCA and TOGAF 9.2: A study in government agency,” in Procedia Computer Science, 2019, vol. 161, pp. 1316–1324, doi: 10.1016/j.procs.2019.11.247.

T. Kreuter, C. Kalla, L. F. Scavarda, A. M. T. Thomé, and B. Hellingrath, “Developing and implementing contextualised S&OP designs – an enterprise architecture management approach,” International Journal of Physical Distribution and Logistics Management, vol. 51, no. 6, pp. 634–655, 2021, doi: 10.1108/IJPDLM-06-2019-0199.

M. Zhang, H. Chen, and A. Luo, “A Systematic Review of Business-IT Alignment Research With Enterprise Architecture,” IEEE Access, vol. 6, pp. 18933–18944, 2018, doi: 10.1109/ACCESS.2018.2819185.

A. A. GEBAYEW, Chernet; ARMAN, “Modify TOGAF ADM for Government Enterprise Architecture,” 2019 IEEE 5th International Conference on Wireless and Telematics (ICWT), 2019.

B. Roelens, W. Steenacker, and G. Poels, “Realizing strategic fit within the business architecture?: the design of a Process-Goal Alignment modeling and analysis technique,” Software & Systems Modeling, vol. 18, no. 1, pp. 631–662, 2019, doi: 10.1007/s10270-016-0574-5.

J. Wang and L. Rusu, “Factors hindering business-It alignment in small and medium ent[1] J. Wang and L. Rusu, ‘Factors hindering business-It alignment in small and medium enterprises in China,’ in Procedia Computer Science, 2018, vol. 138, pp. 425–432, doi: 10.1016/j.procs.201,” in Procedia Computer Science, 2018, vol. 138, pp. 425–432, doi: 10.1016/j.procs.2018.10.060.

B. T. Hazen, R. V Bradley, J. E. Bell, J. In, and T. A. Byrd, “Enterprise architecture?: A competence-based approach to achieving agility and fi rm performance,” International Journal of Production Economics, vol. 193, no. August, pp. 566–577, 2017, doi: 10.1016/j.ijpe.2017.08.022.

P. Bhattacharya, “Modelling Strategic Alignment of Business and IT through Enterprise Architecture: Augmenting Archimate with BMM,” in Procedia Computer Science, 2017, vol. 121, pp. 80–88, doi: 10.1016/j.procs.2017.11.012.

P. Bhattacharya, “Aligning enterprise systems capabilities with business strategy: An extension of the Strategic Alignment Model (SAM) using Enterprise Architecture,” in Procedia Computer Science, 2018, vol. 138, pp. 655–662, doi: 10.1016/j.procs.2018.10.087.

D. Goerzig and T. Bauernhansl, “Enterprise Architectures for the Digital Transformation in Small and Medium-sized Enterprises,” in Procedia CIRP, 2018, vol. 67, pp. 540–545, doi: 10.1016/j.procir.2017.12.257.

T. Iyamu, “Implementation of the enterprise architecture through the Zachman Framework,” Journal of Systems and Information Technology, vol. 20, no. 1, pp. 2–18, 2018, doi: 10.1108/JSIT-06-2017-0047.

S. Panda and S. K. Rath, “Strategic IT-business alignment and organizational agility: from a developing country perspective,” Journal of Asia Business Studies, vol. 12, no. 4, pp. 422–440, 2018, doi: 10.1108/JABS-10-2016-0132.

B. Anthony Jnr, S. Abbas Petersen, M. Helfert, and H. Guo, “Digital transformation with enterprise architecture for smarter cities: a qualitative research approach,” Digital Policy, Regulation and Governance , vol. 23, no. 4, pp. 355–376, 2021, doi: 10.1108/DPRG-04-2020-0044.

B. Anthony Jnr, S. Abbas Petersen, M. Helfert, D. Ahlers, and J. Krogstie, “Modeling pervasive platforms and digital services for smart urban transformation using an enterprise architecture framework,” Information Technology and People, vol. 34, no. 4, pp. 1285–1312, 2021, doi: 10.1108/ITP-07-2020-0511.

F. Menchini, P. T. Russo, T. N. B. Slavov, and R. P. Souza, “Strategic capabilities for business model digitalization,” Revista de Gestao, vol. 29, no. 1, pp. 2–16, 2022, doi: 10.1108/REGE-10-2020-0086.

A. Aldea, M. E. Iacob, and D. Quartel, “From Business Strategy to Enterprise Architecture and Back,” in Proceedings - IEEE International Enterprise Distributed Object Computing Workshop, EDOCW, 2018, vol. 2018-Octob, pp. 145–152, doi: 10.1109/EDOCW.2018.00029.

M. Ahmad, M. Odeh, and S. Green, “Metrics for Assessing the Basic Alignment between Business Process and Enterprise Information Architectures with Reference to the BPAOntoEIA Framework,” in ACIT 2018 - 19th International Arab Conference on Information Technology, 2019, doi: 10.1109/ACIT.2018.8672715.

T. Helbin, “Investigating How Business Process Ambidexterity Facilitates Business-IT Alignment in Public Sector Organizations.,” in Proceedings - International Conference on Research Challenges in Information Science, 2019, vol. 2019-May, pp. 13–17, doi: 10.1109/RCIS.2019.8877023.

D. Ori and Z. Szabo, “Towards dynamic fit assessment for strategic alignment using enterprise architecture models,” in 2019 13th International Conference on Software, Knowledge, Information Management and Applications, SKIMA 2019, 2019, doi: 10.1109/SKIMA47702.2019.8982388.

N. N. Qomariyah and A. Priandoyo, “Sustainable Internet of Things: Alignment approach using enterprise architecture,” in 2020 8th International Conference on Information and Communication Technology, ICoICT 2020, 2020, pp. 2020–2023, doi: 10.1109/ICoICT49345.2020.9166456.

H. Al-Kharusi, S. Miskon, and M. Bahari, “Alignment framework in enterprise architecture development,” in Proceedings ot the 21st Pacific Asia Conference on Information Systems: “‘Societal Transformation Through IS/IT’”, PACIS 2017, 2017, no. July.

C. Street, B. Gallupe, and J. Baker, “Strategic alignment in SMEs: Strengthening theoretical foundations,” Communications of the Association for Information Systems, vol. 40, no. 1, pp. 420–442, 2017, doi: 10.17705/1cais.04020.

M. Pattij, R. van de Wetering, and R. J. Kusters, “Improving agility through enterprise architecture management: The mediating role of aligning business and IT,” in 26th Americas Conference on Information Systems, AMCIS 2020, 2020, no. May.

R. E. Riwanto and J. F. Andry, “Designing Enterprise Architecture Enable of Business Strategy and IS / IT Alignment in Manufacturing using TOGAF ADM Framework,” International Journal of Information Technology and Business, vol. 1, no. 2, pp. 1–7, 2019.

S. Andrén, E. Lindström, A. Hugosson, S. Rönnqvist, R. Lagerström, and S. Hacks, “Assessing alignment between business and IT strategy: A case study,” CEUR Workshop Proceedings, vol. 2793, pp. 1–12, 2020.

N. Tarifi, “A Critical Review of Theoretical Aspects of Strategic Planning and Firm Performance,” Open Journal of Business and Management, vol. 09, no. 04, pp. 1980–1996, 2021, doi: 10.4236/ojbm.2021.94107.

S. T. Desta, “Strategic Planning Process to Company Performance,” European Scientific Journal ESJ, vol. 15, no. 22, pp. 165–204, 2019, doi: 10.19044/esj.2019.v15n22p165.

J. P. Fernandes, “Developing viable, adjustable strategies for planning and management—A methodological approach,” Land Use Policy, vol. 82, no. September 2018, pp. 563–572, 2019, doi: 10.1016/j.landusepol.2018.12.044.

S. Amirshenava and M. Osanloo, “Strategic planning of post-mining land uses: A semi-quantitative approach based on the SWOT analysis and IE matrix,” Resources Policy, vol. 76, no. March, p. 102585, 2022, doi: 10.1016/j.resourpol.2022.102585.

L. C. Cheng, K. Chen, M. C. Lee, and K. M. Li, “User-Defined SWOT analysis – A change mining perspective on user-generated content,” Information Processing and Management, vol. 58, no. 5, p. 102613, 2021, doi: 10.1016/j.ipm.2021.102613.

B. S. H. Raddad, “Strategic planning to integrate urban agriculture in Palestinian urban development under conditions of political instability,” Urban Forestry and Urban Greening, vol. 76, no. September, p. 127734, 2022, doi: 10.1016/j.ufug.2022.127734.

S. Islam, “A practitioner’s guide to the design of strategy map frameworks,” Pacific Accounting Review, vol. 30, no. 3, pp. 334–351, 2018, doi: 10.1108/PAR-05-2017-0038.

R. Armstrong, “Revisiting strategy mapping for performance management: a realist synthesis,” International Journal of Productivity and Performance Management, vol. 68, no. 4, pp. 721–752, 2019, doi: 10.1108/IJPPM-08-2017-0192.

A. Souifi, Z. C. Boulanger, M. Zolghadri, M. Barkallah, and M. Haddar, “Uncertainty of key performance indicators for Industry 4.0: A methodology based on the theory of belief functions,” Computers in Industry, vol. 140, p. 103666, 2022, doi: 10.1016/j.compind.2022.103666.

A. Fotovatfard and G. Heravi, “Identifying key performance indicators for healthcare facilities maintenance,” Journal of Building Engineering, vol. 42, no. May, p. 102838, 2021, doi: 10.1016/j.jobe.2021.102838.

N. Bénet, A. Deville, and G. Naro, “BSC inside a strategic management control package,” Journal of Applied Accounting Research, vol. 20, no. 1, pp. 120–132, 2019, doi: 10.1108/JAAR-11-2016-0109.

H. Li, “Strategic planning , strategy map and management control?: a case study,” 2021, doi: 10.1108/NBRI-10-2020-0054.

J. Jasi?ska, “The Role of the Strategy Map in Managing a Strategic Medical Entity During the COVID 19 Pandemic,” Journal of Marketing & Supply Chain Management, vol. 1, no. 1, pp. 1–7, 2022.

S. Das, “Linking manufacturing and competitive strategies for successful firm performance?: a review and reconceptualization,” Journal of Strategy and Management, 2022, doi: 10.1108/JSMA-02-2022-0043.




How to Cite

Yoppy Mirza Maulana, Z. R. M. Azmi, and D. N. E. Phon, “Business-IT Alignment through Enterprise Architecture in a Strategic Alignment Dimension: A Review”, Register: Jurnal Ilmiah Teknologi Sistem Informasi, vol. 9, no. 1, pp. 55–67, May 2023.